Squarespace DNS settings: add MX and InboxNest records
Where to find DNS settings in Squarespace and how to add InboxNest’s MX, TXT and CNAME records as custom records, including domains moved from Google Domains.
When this guide applies
Use this page when InboxNest identifies Squarespace as the DNS host, including Squarespace-managed domains and many domains that moved from Google Domains. If Squarespace is only the website builder and nameservers point elsewhere, add the records at that other host.
Where to sign in
Sign in to Squarespace and open the domain settings for the domain you connected in InboxNest.
Squarespace DNS navigation
In the domains dashboard, click the domain, then DNS, then DNS Settings, and use Add record under Custom Records. Squarespace calls the host field Name and adds your domain to it for you. For a step-by-step walkthrough of each record type, see How to add MX records in Squarespace.
Enter the InboxNest records
Copy each InboxNest row from the setup screen. Squarespace often treats a blank host or @ as the root domain.
- Type
- TXT
- Host / Name
- @
- Value / Target
- record-value-shown-in-inboxnest
- TTL
- Use the provider default, or the TTL shown in InboxNest if one is listed.
Host, Type, Priority, Data, and TTL
- Name holds InboxNest’s Host. Leave your domain off the end; Squarespace adds it.
- Type matches InboxNest’s Type (MX, TXT, CNAME).
- Priority is used for MX records.
- Mail Server (MX), Text (TXT) or Data (CNAME) holds InboxNest’s Value.
- TTL can stay on the Squarespace default unless InboxNest shows a required value.
What not to delete
Do not clear the entire DNS set. Website and Squarespace-managed records should stay. On Direct MX, replace only the MX records InboxNest asks you to change. On forwarding, keep existing MX records.
Return to InboxNest
Save the custom records, return to InboxNest, and click Verify setup.
Troubleshooting
If you recently moved the domain from Google Domains, confirm you are editing the Squarespace-managed DNS for that domain and not an old Google DNS screen. Then retry verification. See DNS troubleshooting.