InboxNest
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About InboxNest

InboxNest gives every product you run its own branded support address, like support@ or billing@, and puts all of them in one inbox. You answer from the right address for each brand without paying for a mailbox on every domain or setting up a full help desk.

Why it exists

Founders who run more than one product end up with support mail scattered across several accounts: a Google Workspace mailbox here, a forwarding rule there, a personal Gmail with a pile of aliases. Each extra domain means another login to check, another place a customer can be missed, and another chance of replying from the wrong address.

The usual fixes are heavier than the problem. A paid mailbox per domain adds cost for addresses that only receive a few messages a week. A full help desk brings agents, seats and workflows that a one- or two-person team doesn’t need. InboxNest sits in between: one simple inbox for every brand, with replies that go out from the address the customer wrote to.

What it does

  • Unlimited branded addresses on each domain you connect, all in one inbox.
  • Replies sent from the address that received the message, with the whole conversation kept in one thread.
  • Works alongside the email you already have: forward just the support addresses, or point a domain with no mailbox straight at InboxNest.
  • DKIM and a custom Return-Path for every connected domain, so replies are authenticated as your brand.
  • A website contact widget and a shareable contact page for each product.
  • An optional connection to Claude, ChatGPT or Claude Code, which drafts replies for you to review.

It’s built for one-to-one conversations with customers. Newsletters, purchased lists and cold outreach aren’t allowed.

Who’s behind it

InboxNest is built and run by Vibe Software LLC. It was built by a founder who runs several small SaaS products and wanted one place to answer all of their support email.

Contact

Read the docs, try the free email DNS tools, or see pricing.